Scope of Legal Practice & Representation
Digital commerce platforms in Bangladesh are subject to rigorous statutory standards. ZCA LEGAL provides comprehensive legal counsel to online marketplaces, D2C brands, and tech aggregators under the Digital Commerce Operation Guidelines 2021 and consumer protection statutes.
Core E-Commerce Services
- DBID Registration: Procuring mandatory Digital Business Identification (DBID) registration from the Ministry of Commerce.
- Platform Legal Infrastructure: Drafting customized Terms of Service (ToS), Privacy Policies, Cookie Policies, and statutory 7-to-10 day return and refund policies.
- Vendor Marketplace Agreements: Formulating vendor onboarding contracts, commission structures, delivery SLAs, and product authenticity covenants.
- Escrow Payment Gateway Compliance: Structuring payment gateway integration agreements with licensed PSPs adhering to Bangladesh Bank escrow settlement rules.
- DNCRP Consumer Defense: Representing platforms before the Directorate of National Consumer Rights Protection in delivery delay and product return complaints.
Digital Growth with Complete Legal Protection
We ensure that high-growth digital businesses maintain legal compliance across customer onboarding, payments, logistics, and data governance.
Step-by-Step Legal Procedure
1
Preliminary Consultation & Fact Assessment
Evaluating client business model, relevant laws, and drafting roadmap.
2
Document Vetting & Statutory Drafting
Preparing customized agreements, petitions, affidavits, and board resolutions.
3
Regulatory Filing & Hearings
Submitting to RJSC / High Court / NBR / BIDA and conducting judicial hearings.
4
Certified Execution & Compliance
Delivering certified licenses, court orders, and ongoing retainer support.
Required Documentation Checklist
National ID / Passport copy of directors or applicants
Registered commercial office tenancy agreement & utility bill
Trade License, e-TIN, and relevant sector permits
Draft agreements, bank return memos, or existing correspondence
